Business Manager, Karachi/Lahore
- Duty Station: Karachi/Lahore
- Fieldwork and Travelling: Extensively required
- Directly Reports to: ED/BOD
- Directly Supervises: Sales Manager/Sales team
- Close Functional Link: Including but not limited to Marketing team, financial team, senior management, clients, customers
- Purpose of the Position:
The Business Manager (BM) is responsible for overseeing the daily operations, strategic planning, financial management, and human resource management within the areas of assigned responsibilities. This role aims to improve sales and marketing efficiency, ensure compliance with company policies and regulatory frameworks, drive growth, and enhance business performance. The BM also plays a key role in relationship management with clients, vendors, and internal teams.
- Responsibilities:
Specific responsibilities include but are not limited to the following.
- Adhere to Company’s work structure and processes, ensure that day-to-day operations are planned and coordinated smartly/efficiently, resolve any issues that may arise, and identify areas of improvement to implement process optimization strategies
- Build and maintain strong relationships with clients and stakeholders to ensure business growth and customer satisfaction through effective communication and service delivery
- Ensure adherence to company policies and relevant regulations, promoting a culture of transparency, accountability, and risk mitigation
- Put in place inclusive and cohesive leadership attributes, provide guidance/coaching to associate team members, ensuring productivity and efficiency, while delegating tasks, monitoring performance, and addressing Company’s business growth needs
- Develop and implement business strategies to align with company objectives, working closely with senior management to drive company’s growth through effective planning
- Oversee the financial aspects of the business, including budget management, forecasting, cost control, and ensuring adherence to set budgets while monitoring financial performance
- Oversee recruitment, training, and development of team members, creating a positive work culture that promotes motivation and team cohesion
- Prepare regular performance reports for senior management, analyzing data to assess market trends, competition, and potential business opportunities
- Ensure strict compliance with organizational policy frameworks i.e., HR & code of conduct, financial management, procurement, IT, logistics, administration, and pharma SOPs, standards of transparency, accountability, safeguarding, safety, security, and risk mitigation
- In addition to the above-mentioned duties, perform tasks to achieve targets and Company’s growth